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U.S. SERVICE ANIMAL GUIDANCE

Understand the rules behind the record.

A private certificate is optional documentation. It is not a federal service-dog license. Use the official guidance for the setting you will visit.

United States

Three distinctions to know

Tasks, not the card
Under the ADA, a service dog is trained to perform work or tasks related to a person’s disability. Providing comfort through presence alone is different.
Public-access documentation
The ADA does not require a service-dog certificate or professional training program. An online registration or certificate does not itself confer ADA rights.
Airline requirements
Air travel follows U.S. Department of Transportation rules. Airlines may require the applicable DOT forms. Check with the airline before travel.

Read the official sources

These links provide the rules and explanations from the responsible federal agencies.

Plan before you fly

Ask your airline about its forms, deadlines, and route requirements. Our certificate and card are not DOT forms and do not guarantee airline acceptance.